mekdi88a Privacy Policy

1 Introduction and Scope of This Policy

This Privacy Policy is issued by mekdi88a ("Platform", "we") and applies to all users who register, browse or use the services provided through our official website. It outlines our commitment to protecting your personal data in line with international data protection best practices.

This Policy covers all our service channels including the website, mobile application (if available) and communications via email or live chat. Any third-party services linked to our platform have their own privacy policies and you are encouraged to read them separately.

2 Information We Collect

In the course of providing our services, mekdi88a collects various categories of personal information depending on the type of interaction you have with our platform. This includes:

• Identity Information: Full name, date of birth, identity card number (MyKad) or passport, nationality and mailing address submitted during registration or the KYC verification process.
• Contact Information: Email address, mobile number and, where relevant, residential address for identity verification purposes.
• Financial Information: e-wallet account details (Touch 'n Go eWallet, Boost), bank account numbers for FPX Online Banking, or information related to DuitNow and cryptocurrency transactions (USDT, BTC, ETH). We do not store credit/debit card numbers directly.
• Technical Information: IP address, device type, operating system, web browser type, access logs and cookies collected automatically when you browse our platform.
• Activity Information: Game history, deposit and withdrawal transaction records, personal preferences and communication records with our customer support team.

3 Purpose of Using Personal Information

mekdi88a uses the personal information collected only for the following purposes, and not beyond the stated scope without your consent:

• Identity Verification (KYC): To comply with international licensing requirements, we need to verify the identity of each player to prevent fraud, money laundering and access by individuals under 21 years of age.
• Account Management: To create, maintain and protect your account, including processing deposits and withdrawals using your chosen payment method.
• Customer Service: To respond to your enquiries via 24/7 live chat or email, and to resolve any issues related to your account or transactions.
• Legal Compliance: To fulfil reporting obligations to regulatory authorities when required by applicable law.
• Platform Security: To detect and prevent fraudulent activity, unauthorised access, or misuse of the platform that could affect other players.
• Service Communications: To send notifications related to your account, updates to service terms, or promotional information if you have given your consent.

4 Sharing Information with Third Parties

In general, mekdi88a does not disclose your personal information to outside parties. However, there are limited situations where sharing information is necessary and lawful:

• Payment Service Providers: To process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost or cryptocurrency, the required transaction information is shared with the relevant service providers.
• Game Software Providers: Game providers operating through our platform may receive technical data required to ensure a smooth gaming experience.
• Regulatory Authorities: When required by law or instructions from competent authorities, we will disclose the information requested.
• Law Enforcement: If there is a legitimate investigation related to fraud, money laundering or other criminal offences involving our platform.

In all of the above cases, we ensure that the information shared is limited to only what is genuinely necessary, and all third parties are bound by confidentiality obligations equivalent to this Privacy Policy.

5 Technical and Operational Security Measures

mekdi88a implements multiple layers of security to protect your personal data from unauthorised access, disclosure, modification or destruction:

• All data transmitted between your device and mekdi88a servers is protected with industry-standard SSL/TLS encryption protocols.
• Databases containing personal and financial information are protected with multi-tier firewall systems and strict access controls.
• Account passwords are stored in a form processed with a secure hashing algorithm — we do not store passwords in plain text.
• System monitoring is carried out continuously to detect any suspicious activity or intrusion attempts.
• Staff with access to players' personal data are bound by strict confidentiality agreements and receive regular data protection training.

While we take all reasonable precautions, no digital security system can guarantee absolute safety. You are also responsible for keeping your mekdi88a account password and login details secure.

6 Data Retention Period

mekdi88a retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes set out in this Privacy Policy. Once an account is closed, we will keep the required records for the period prescribed by legal and licensing obligations, after which the data will be securely deleted or anonymised.

Financial transaction records may be retained for a longer period for audit purposes, compliance with anti-money laundering laws, and the resolution of any disputes that may arise after account closure.

7 Your Rights as a Data Subject

As a mekdi88a platform user, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right of Rectification: If any information we hold is inaccurate or out of date, you have the right to request prompt correction.
• Right of Erasure: You may request the deletion of your personal data, subject to applicable legal obligations that may require us to retain certain records.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Restriction: In certain circumstances, you may ask us to restrict the processing of your personal data.

To exercise any of the above rights, please contact the mekdi88a support team via 24/7 live chat or email. We will process your request in accordance with the established procedures.

8 Cookies and Tracking Technologies

The mekdi88a platform uses cookies and similar technologies to improve the user experience, understand usage patterns, and maintain the security of your login session. The cookies we use include:

• Session Cookies: Temporary cookies required to keep you logged in during your gaming session. They are automatically deleted when you close your web browser.
• Preference Cookies: Store your chosen settings such as language and display preferences for a more convenient return experience.
• Analytics Cookies: Help us understand how players interact with the platform so we can improve our services over time.

You can manage or disable cookies through your web browser settings, although this may affect certain functions on the mekdi88a platform.

9 Changes to This Privacy Policy

mekdi88a reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, licensing requirements, or platform operating practices. Any material changes will be communicated to you by email or in-platform notification before they take effect.

The latest version of this Privacy Policy is always available on this page with the most current effective date. Your continued use of the mekdi88a platform after any changes is taken as your acceptance of the updated Privacy Policy.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the mekdi88a Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 in Malay and English directly through the mekdi88a platform

We aim to respond to all privacy-related enquiries with full attention. Our dedicated team is ready to help you understand your rights and how we protect your personal information.